Contact
Contact Us
We’d love to hear from you! Whether you have a question about your order, need help choosing the right product, or want to collaborate, the Aura Hair UK team is here to help.
📧 Email Us
For all customer service, order enquiries, or general questions:
support@aurahairuk.com
We aim to respond within 24–48 business hours.
🕒 Customer Service Hours
Monday – Saturday: 10:00 AM – 6:00 PM (UK Time)
Sunday & Public Holidays: Closed
📦 Order & Shipping Questions
Before contacting us, please check our FAQ and Shipping & Returns pages for quick answers to common questions.
📍 Business Address
Please contact us before sending any returns so we can provide the correct returns address.
📱 Follow Us on Social Media
Stay connected with us for the latest updates, launches, and style inspo!
Instagram: @aurahairuk
TikTok: @aurahairuk
🤝 Business, PR or Wholesale Enquiries
Interested in working with us? Drop us an email with your proposal at:
DM us @aurahairuk or email us at support@aurahairuk.com